The Care Quality Commissioning (CQC) board, has visited and inspected The Barn Surgery.
Our most recent CQC visit took place on Tuesday14th February 2017 and we were rated “GOOD”. Please click on the text below to access the latest report for The Barn Surgery:
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Statement Regarding the 2016 CQC Report
Partners at the Barn Surgery in Christchurch are reassuring patients that services delivered from the surgery are safe and of high quality despite a recent CQC inspection and report.
A CQC inspection of the surgery took place in May 2016 and whilst an overall rating of inadequate was given, a number of positive elements were identified relating to patient care and experience:
- Caring services at the surgery were rated as good
- Being responsive to people’s needs was rated as good
- Vulnerable patients were very well supported by the team
It was also noted that patients were very positive about their interactions with staff and said they were treated with compassion and dignity.
Dr Neil Tallant, Senior Partner at Barn Surgery said “We are of course very disappointed with the overall CQC grading as all members of staff work very hard to deliver a high standard of care for those registered with the practice and we would like to apologise to patients for any anxiety that the results of the inspection could cause.
We do recognise the issues identified by the CQC which are common to problems that are encountered nationally and would like to reassure patients that the issues identified have not led to any reported incidents of harm.
Many of our patients will be aware of a recruitment problem in NHS as a whole which has continued to cause Barn pressure as we have been unable to recruit a 4th GP and a fully qualified Nurse Practitioner. The seriousness of this problem for us was acknowledged by CQC.
We would like to express our thanks to patients for their continued understanding and support, however if anyone has any queries about the contents of the CQC report or feels service is not as they would expect we would be happy to discuss it with them”.
Partners and staff at the surgery will be working closely with CQC, NHS Dorset CCG, NHS England and Wessex LMC to prioritise the concerns that have been raised in order to address these and improve the overall rating.