Prescriptions

IMPORTANT NOTICE

DUE TO A RECENT THEFT OF A PRESCRIPTION, WE WOULD NOW ASK THAT IF YOU ARE COLLECTING A PRESCRIPTION ON BEHALF OF ONE OF OUR PATIENTS, THAT INCLUDES CONTROLLED DRUGS, YOU PROVIDE A LETTER OF AUTHORITY FROM THE PATIENT ALONG WITH A COPY OF ID FOR BOTH THE PATIENT AND YOURSELF.

What is a Repeat Prescription?

A repeat prescription is a medication that your doctor has authorised on your file which can be supplied for a certain period of time on a regular basis without having to see your doctor each time. Repeat prescriptions are normally authorised for a period of 6 to 12 months but this may vary with the type of medicine and at the doctor's discretion.

How do I get my prescription?

  • Use the list of items from your last prescription and clearly mark with a tick the items you need. Then place your re-order from in the prescription request box by main reception desk or post it to the surgery (include a stamped addressed envelope if you wish the prescription to be posted back to you). If you have lost your re-order form you can ask reception for a Request Form.
  • Order Online - To use this facility you must request to register for this at the practice. You will need to bring photographic ID (e.g. passport or photo driving license) with you to sign up for this service. Once you have been accepted and allocated with a user name and password you can use this service.
  • Many local pharmacies are happy for you to leave your list with them. They will deliver it to us, collect your prescription and dispense it ready for collection. Please allow longer time for this method.

Please allow three full working days before coming to collect your prescription. Please allow one extra day for prescription requests handed into the pharmacy after 2pm.

When will my repeat prescription be ready?

Every prescription request needs to be reviewed, processed, printed and signed by your GP

Please allow three dull working days before coming to collect your prescription.

Surgeries aim to process your prescription within two full working days. We then need one full working day to process your prescription.

Repeat prescription requests handed in before 12pm Prescription ready for collection
Monday Thursday
Tuesday Friday
Wednesday Monday
Thursday Tuesday
Friday Wednesday
Saturday Thursday

Please allow one extra day for prescription requests handed into the pharmacy after 2pm.

What if I need my medication urgently?

If you have run out of medication and have been told that you should not stop your medication without consulting a doctor, a prescription can be issued urgently in exceptional circumstances. This will depend on a doctor being available to sign the prescription. Therefore, please be patient with our staff as you may have to wait.

If the surgery is closed your usual pharmacy may be able to dispense a small Emergency Supply of your medication until you are able to see your doctor.

DID YOU KNOW THAT THIS SURGERY IS ONLINE?

Have better access to your surgery at any time of the day, wherever you are

TODAY YOU CAN

Order your Repeat Prescriptions Online, Book & Cancel your appointments and View your medication history and allergies.

To get access to ask a Receptionist who will give you your login details.

All patients registering for this service will need to provide photographic identification, e.g. passport, driving licence in order to be issued with a user login.

For security and confidentiality reasons we can only give logins to the individual in person and we only offer the service for patients aged 16 and over.

click here to access systmonline
 

Your Neighbourhood Professionals K M W Therapy The Grove Pharmacy Tapper & Son (Poole) Limited Stephen Noble Lanefox Ltd
© Neighbourhood Direct Ltd 2017
1 Purewell Cross Road, Christchurch, BH23 3AF
  • Telephone 01202 486456
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals K M W Therapy The Grove Pharmacy Tapper & Son (Poole) Limited Stephen Noble Lanefox Ltd
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